1. The SPA is open daily from 06:00 to 24:00. Treatments take place daily from 6:30 to 23:30.
2. The hotel is not responsible for items left by Guests in the SPA area.
3. There is no nudity zone in the SPA of Hotel Warszawa. The SPA area is shared by women, men, and children. Swimwear is required in the pool. A towel must be worn when using the sauna.
4. It is strictly forbidden to bring drinks in glass containers, eat food, or smoke tobacco products in the SPA area.
5. For your own safety, please wear flip-flops in the SPA area.
6. The SPA is a place of relaxation; please remain quiet so as not to disturb other guests. Phones must be silenced.
7. In case of inappropriate behavior, the hotel reserves the right to ask the guest to leave the SPA.
8. Sauna use is at your own risk – we recommend a maximum of 30 minutes.
9. Free cancellation of a treatment is possible up to 2 hours before the appointment. If you fail to cancel, a fee of 50% of the treatment price will apply.
10. Please arrive approx. 10 minutes before your treatment. In case of lateness, the treatment will be shortened accordingly without a right to a discount.
11. Persons with health issues (e.g., high blood pressure, heart conditions, allergies, injuries, etc.), pregnant women, and persons who have recently undergone surgery or a procedure involving botulinum toxin should inform the therapist prior to the treatment for their own safety.
12. In case of inappropriate behavior during a treatment, the hotel reserves the right to interrupt the treatment and charge the Guest the full amount. In such a case, the Guest will be asked to leave the SPA.
13. Guests using SPA services automatically accept the SPA regulations.